Terms & Conditions
The following terms and conditions are of a legal agreement between you and Bad Jack Productions, LLC:
By accessing, browsing and/or using this website, you acknowledge that you have read, understood, and agree to the bound terms and comply with all applicable laws and regulations, including any re-export control laws and regulations. If you do not agree with these terms and conditions, do not use this website.
Payment: Full payment is due upon placement of orders. Bad Jack Productions, L.L.C. will not begin any production until full payment is received including shipping.
Terms: All products are shipped prepaid only. Accepted methods of payment are Visa, MasterCard, American Express, Discover, PayPal, check or Wire Transfer.
Guarantee: BAD JACK PRODUCTIONS LLC products carry a 90-day guarantee (from original ship date) against defects under reasonable use. All products are hand crafted and may have slight variations and differences. BAD JACK PRODUCTIONS LLC reserves the right to alter items within the manufacturing process. BAD JACK PRODUCTIONS LLC must approve all repairs or exchanges covered by the 90-day guarantee.
Refunds: All refunds will be in the form of BAD JACK PRODUCTIONS LLC credit for the product only at the discretion of BAD JACK PRODUCTIONS LLC. There are no refunds on shipping costs.
Returns and Cancellations
- Most products may be returned within 15 days of delivery.
- Customers will be responsible for return shipping costs. Original shipping and handling fees are not refundable
- We cannot accept returns on CD's at any time period unless received defective.
- Product damage claims must be made to BAD JACK PRODUCTIONS LLC within 2 days of delivery.
- There will be no cancellations allowed in excess of 7 days after placing an order
- Buyer assumes all responsibility for shipping fees on returned product.
- All cancellations must be approved by BAD JACK PRODUCTIONS LLC to receive full product credit.
- All products are custom made per buyer’s order.
- BAD JACK PRODUCTIONS LLC reserves the right to issue company credit for any cancelled order.
- All returns must be authorized by BAD JACK PRODUCTIONS LLC.
- All items purchased prior to Oct. 31st can not be returned after Oct. 31st of the same year. Any items purchased after Oct. 31st will be subject to the regular return policy stated above.
- In the unlikely event that you need to return something please email us at firstname.lastname@example.org. Any returns sent to us without first obtaining prior authorization will be returned to you.
Shipping Fees: Buyer assumes responsibility for all fees associated with shipment of products.
Fulfillment: All orders are fulfilled on a first come, first served basis.
Limits of Liability
In no event will Bad Jack Productions, LLC or any of it's representatives be liable for any damages or injuries, however they may occur, related to any products sold through Bad Jack Productions, LLC's online business or wholesale business.
Shipping Time: Most items are built to order. For larger items, shipping time will likely be 8 weeks or more from order placement. Some smaller items may be in stock and, if so, will ship within one week of order placement. If your order is time critical please contact BAD JACK PRODUCTIONS LLC for availability and exact shipping times before placing the order. We will always try to work to ship by your deadline, if possible.
Information We Collect
Bad Jack productions LLC may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information.
The data we collect is information that identifies you personally, such as:
Credit card information
How we Use and Share this information
Bad Jack productions LLC may use the personally identifiable information collected by Bad Jack productions LLC to contact customers regarding products and services offered by Bad Jack productions LLC. Bad Jack productions LLC will not sell or otherwise share this information with a third party for a third party marketing purposes, unless you specifically authorize such information sharing.
Bad Jack productions LLC may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept strictly confidential. In case Bad Jack productions LLC is sold, the information collected from users may be transferred to the new owners.
Special Offers and Updates
Our customers and users will occasionally receive newsletters or e-mails with information on products, services, or special offers. Out of respect for the privacy of our users, Bad Jack productions LLC give them the opportunity to opt-out from receiving these types of communications.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, or if Bad Jack productions LLC believes that disclosure is necessary to protect Bad Jack productions LLC rights and/or to comply with a judicial proceeding, court order, subpoena or other legal process. Bad Jack productions LLC may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Maintenance of Information
The information provided to Bad Jack productions LLC is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by Bad Jack productions LLC. Bad Jack productions LLC employs industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee that loss, misuse or alteration of data will not occur, we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to Bad Jack productions LLC.